I write about my own life a lot. I just never wanted to be this particular story.
I had just sent a Zoom invitation to Rolanda D. Chambers of Owings Millsβ Golden Voyage Travel on Thursday for an interview about how changes in weather have made booking trips so uncertain in the last year. As I was double-checking the email, I got an alert from Amtrak informing me that my long-anticipated train ride on the Adirondack line from New York to Montreal, which my son and I had been learning French for, was canceled.
The culprit? Heat from the Canadian fires that have not only plagued that country but made the air here in Baltimore unhealthy. As I have learned to say on our now-wasted Duolingo lessons, cβest tres mauvais. But weβre not alone in our malaise as we join the increasing number of travelers whose plans are being affected by severe weather.
According to CNBC, more than 20,950 flights were delayed or canceled on just the Monday and Tuesday of the last week of June. Climate conditions are not the official reason for every flight snafu. Chambers said her clients also have mechanical and staffing issues that cause crews to stop working lest they risk going over time β βitβs definitely a domino effect,β the travel consultant explained. βIβm interested to see how things play out while we have all these issues.β
Although thereβs nothing to do about the weather other than jumping into a time machine and treating our planet better, Chambers has ideas for making travel planning as smooth as possible.
Know your options before you go
Chambers said travelers should understand the specifics of rescheduling or canceling your flight, hotel, cruise, train trip or other portion of your vacation just in case. Thereβs legislation called the Passengersβ Bill of Rights βthat is not a law yetβ but, if passed, would require airlines to compensate passengers whose flights are overbooked and whose flight delays or cancellations are the airlineβs fault, along with refunding the baggage fees when bags get lost.
Consider booking with a professional
The unprecedented cancellations during the pandemic βdefinitely drove people back to travel agentsβ rather than trying to book themselves online, because βit really comes down to the customer service,β Chambers said. Sure, sheβs biased, but βpeople didnβt know the rules for changes and cancellations just coming out of COVID, and they changed on a monthly basis.β And with continued weather uncertainty, she said, itβs helpful to have someone navigate on your behalf, particularly when youβre just one of thousands of stranded travelers at any time. (Golden Voyage Travel has a prompt on its voicemail for people who have a current travel emergency, which seems timely.)
Consider your airline
Forbes posted a list Friday of the airlines that recently have had the most cancellations. United neared the top for its percentage of canceled flights, with local favorite Southwest, which Chambers calls βour bread and butter at BWI,β ranking No. 10. The Dallas-based carrier is not, she noted, one of the airlines like Delta and United that can rebook each otherβs passengers on their own planes if there is availability. But you know which airline wasnβt on that list of cancelers and βis hitting it out of the ballpark? Spirit Airlines,β she said. I was as shocked as you, but Chambers, who got a Spirit flight on the way to a destination wedding she was coordinating when the Southwest flight was delayed, said βtheyβve never failed me. The planes are great, and they leave on time.β
Check your bags, leave on time
I was skeptical about this one, because when weather canceled our flight from Boston to Baltimore last year, we were able to get out of Logan International and rebook in Providence only because we had all our bags with us already. But Chambers made a connection as to why her current fave Spirit has an on-time record: It charges more for a carry-on than a checked bag. βThereβs a method to their madness,β she said. βHow long does it take for everyone to put their carry-ons in the overheard bins when theyβre trying to board? If everyone checks their bags, everyone gets to sit and get gone.β
Consider paying more
Not only are your seats on planes and trains usually bigger the more you pay for them, but they come with more flexibility if problems arise. βWe tend not to offer basic economy at allβ in travel packages, Chambers said.
Get the travel insurance
I donβt usually spring for travel insurance, which covers the cost of cancellations, but Iβm glad I thought to for my now-scuttled Montreal trip. If youβre trying to prevent weather-related money losses, the insurance must have been purchased before the storm or other event. βWhen people book travel, they donβt do it with the intention of having to cancel. Theyβre like βNo, Iβm gonna go!ββ Chambers said. βBut, if you canβt, itβs good to have the travel insurance.β
Book the earliest departure possible
Last year, travel planner Liz Brown of Lanhamβs Mixed Adventures told me that the more time you give yourself, the more likely that youβll make it onto a different flight that day in case your original one is canceled or delayed. Chambers co-signed this: βIf you are on the 6 a.m. flight, there may be an 8 a.m. flight, and if something happens [to the earlier flight] and you have a connection, youβre laying over for a shorter period of time, and your connection is probably the same.β
Hereβs the thing: Last week, the world had its hottest-ever day on record. And itβs not going to get any cooler. Travel wonβt get any more predictable, but Chambers said preparations can help βas the new normal comes β whatever that is.β





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